Shipping & Delivery
Shipping is FREE for orders over $60 USD. A shipping cost of $4.99 USD applies to orders below this amount.
Please allow 1-3 business days for your item(s) to be made before shipment. Your order will then be shipped during the next working day.
After your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can then click on the tracking number to get the latest updates on your order's shipment.
Approximate shipping times are as follows:
- United States: Avg. 7 - 10 business days.
- Canada: Avg. 8 - 12 business days.
- United Kingdom: Avg. 5 - 10 business days.
- Europe: Avg. 7 - 12 business days.
- Australia & New Zealand: Avg. 8 - 12 business days.
- Asia: Avg. 8 -12 business days.
- Rest of the world: Avg. 10 - 25 business days.
Please double-check your shipping information after your order has been placed. Suzushii will not be responsible for undelivered or lost orders due to incorrect shipping information provided at checkout.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided. However, it is up to the delivery driver to decide if the package is safe to be left or not. If the driver deems it unsafe to leave the package, the driver will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).